Terms & Conditions

1. Product Information

• All candles are handmade using high-quality ingredients including soy wax, cotton wicks, and premium fragrance oils.

• Slight variations in color, scent, or appearance may occur due to the artisanal nature of our products.

 

2. Ordering & Payment

• Orders must be paid in full at the time of purchase.

• We accept major credit cards, PayPal, and other secure payment methods as listed at checkout.

• Custom orders require full payment before production begins.

 

3. Shipping & Delivery

• Orders are processed within 3–5 business days unless otherwise stated.

• Shipping times vary based on location and carrier. We are not responsible for delays caused by postal services.

• Tracking information will be provided once your order ships.

 

4. Returns & Refunds

• Due to the handmade and personal nature of our products, all sales are final.

• If your item arrives damaged or incorrect, please contact us within 5 days of delivery with photos and details

• We reserve the right to approve or deny refund or replacement requests on a case-by-case basis.

 

5. Candle Safety

• Always burn candles within sight and away from flammable objects, children, and pets.

• Trim the wick to ¼ inch before each use.

• We are not liable for any damage or injury resulting from misuse of our products.

 

6. Intellectual Property

• All content, designs, and product names are the intellectual property of [LuvLeeCandles].

• Unauthorized use, reproduction, or distribution is prohibited.

 

7. Privacy Policy

• We respect your privacy. Personal information collected during checkout is used solely for order fulfillment and communication.

• We do not sell or share your data with third parties.

 

8. Changes to Terms

• We reserve the right to update these Terms and Conditions at any time. Changes will be posted on our website and apply to future purchases.